FREE ONLINE SKINCARE CONSULTATION

Do you have questions about your skin and your skincare routine? 

If so, we are here to help. Chat with us, and we will give you informative, detailed, and friendly advice based upon your needs and lifestyle. 

We are serious about our products, so regardless of what your question or concern is, we are here to help you feel great in your skin. 

At the end of every online consultation we will give you a 10% discount code to use across our website should you wish to try something new from our organic wellness products.

All you have to do is use our Live Chat!

We can’t wait to help you find your perfect product, and we look forward to seeing you online.

TALK TO US

We'd love to hear from you

FAQ

1

We accept all credit cards and Pay Pal. 

The maximum shipping fee is £5. You'll find the details and time frame on the shopping cart for every product.

Payment

& Shipping

2

Returns

Refunds

To be eligible for a refund or exchange, we follow a 14-day return policy during which the customer must inform the retail that they would like to return or exchange an item. The item must be undamaged, unworn, and unused within 14 days of the notification that the item will be returned.

 

The customer must provide a valid reason for his request. 

The customer will return the product to the shipping address, we will inspect it and process your refund or exchange.

 

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

CONTACT US

support@eljemel.com

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Eljemel.com